How SHAI Improves Physician Collections By 20% or more
SHAI Enables Trust and Streamlines Intake
Credentialing
SHAI ensures appropriate provider credentials are in place for faster onboarding and processing
Eligibility Verification
SHAI confirms that all criteria are met before services are rendered
Prior Auth
SHAI secures approvals quickly, minimizing delays and reducing costs
Referrals
SHAI increases referral volume while strengthening relationships with insurance providers
SHAI Minimizes Revenue Leak
Handles claims submission and rejection management
Takes care of payment posting and secondary submissions
Checks credit balances and manages refunds
Manages denials and reduces denial rate
SHAI Defines and Executes Next Steps On Behalf of Physicians
Conducts AR follow-up
Prepares and sends appeals
Hands over patient statements
Handles patient calls and self-pay collection
SHAI Leverages Talent and AI Tech to Improve First-Pass Rate
Talent
Certified multi-specialty coders to improve accuracy
Initiate provider contracting
AI Tech
Proprietary AI tech to reduce AR days
AI spots and fixes all addressable denials
Demonstrable Outcomes
In Maximizing Physician Revenue
Ophthalmology Specialty
Reduced AR Days from 23 to 5
Increased First-Pass Rate% from 85% to 97%
Improved collections by 43%
Ophthalmology Specialty
Cardiovascular Specialty
Reduced AR Days from 23 to 2
Increased First-Pass Rate% from 68% to 95%
Improved collections by 40%
Cardiovascular Specialty
Primary Care Specialty
Reduced AR Days from 27 to 5
Increased First-Pass Rate% from 66% to 88%
Improved collections by 32%
Primary Care Specialty
How SHAI Handles Transitions and Quality Assurance
Refresher Sessions and 1:1 Training
Weekly EBTs (Error-Based Trainings) and PKTs (Process Knowledge Tests)
RCA, 5 Whys, Fishbone Analysis, Pareto Chart, and CAPA (Corrective Action Preventive Action)
Proactive Daily Team Huddles With Peer Audits
Periodic Calibrations For Continuous Improvement
The Numbers Speak For Themselves
98%+
Transaction Accuracy
40-60%
Payroll Cost Reduction
98%
Financial Accuracy
<5%
AR Time Reduction
20%+
Increase in Collections
99%+
Vendor SLA Compliance
<2%
Denial Rate
90%+
Increase in First Pass Rate
95%+
Claims Adjudicated Within 30 days
Secure. Compliant.
A Hospital Services Provider You Can Trust.
ISO 27001
![HIPAA ,[object Object], compliant](/_next/image?url=%2Fimages%2Fhome%2FsecureSectionImg2.webp&w=256&q=75)
HIPAA
compliant
![PHI Policy Rigor With ,[object Object], Clean Desk Policy](/_next/image?url=%2Fimages%2Fhome%2FsecureSectionImg3.webp&w=256&q=75)
PHI Policy Rigor With
Clean Desk Policy
![Purpose-Built SSO ,[object Object], Login and Cloud Infra](/_next/image?url=%2Fimages%2Fhome%2FsecureSectionImg4.webp&w=256&q=75)
Purpose-Built SSO
Login and Cloud Infra
The SHAI Promise
Not just a Hospital Services provider, but a reliable business partner who works continuously to drive growth & operational efficiency through talent & tech-solutions
STEP 01
Payer Process Audit
STEP 02
Gap Analysis
STEP 03
Solutioning Scope with 24-48 Hours TAT
STEP 04
Systematic Monitoring and Feedback Loop
